Refund Policy
Last updated: 2026-04-28
1. Subscription Plans
Lumori offers Premium subscriptions with the following billing options:
- Weekly Plan: $2.99/week
- Monthly Plan: $8.99/month
- Yearly Plan: $89.99/year (approx. $7.50/month equivalent)
All subscriptions:
- Automatically renew unless canceled
- Are billed through third-party payment providers
2. General Refund Policy
All purchases are final and non-refundable, except in limited cases outlined below.
3. Eligible Refund Cases
Refunds may be granted only in the following situations:
- Duplicate or accidental charges
- Unauthorized transactions
- Technical issues that prevent access to Premium features
All refund requests are reviewed case-by-case.
4. Non-Refundable Situations
Refunds will NOT be provided for:
- Change of mind after purchase
- Not using the app or features
- Forgetting to cancel before renewal
- Dissatisfaction with features that are functioning as intended
5. Cancellation Policy
Users may cancel their subscription at any time.
After cancellation:
- Premium access remains active until the end of the billing period
- No partial or prorated refunds will be issued
6. Platform-Based Purchases
If you subscribed via:
- Apple App Store
- Google Play Store
Then refunds must be requested directly through those platforms and are subject to their policies.
7. Exceptional Cases
In rare circumstances, Lumori may issue refunds at its discretion to maintain fairness and user trust.
8. Contact
For refund-related concerns, contact: lumori.app@gmail.com
9. Policy Updates
We reserve the right to modify this Refund Policy at any time. Continued use of Lumori constitutes acceptance of any changes.