Delete Your Account

You can permanently delete your Lumori account and all associated data at any time.

How to Request Deletion

Account deletion is handled via email. Follow these steps:

  1. Send an email to lumori.app@gmail.com with the subject line "Account Deletion Request".
  2. Include the email address linked to your Lumori account so we can identify it.
  3. We will confirm receipt within 2 business days and process the deletion within 30 days.
  4. You will receive a final confirmation email once your account and data have been deleted.
Send Deletion Request

What Gets Deleted

When your account is deleted, the following data is permanently removed:

  • Your account profile (username, display name, email address)
  • Sleep schedule data and history
  • Alarm and lock-mode settings
  • App preferences and configuration
  • Usage and interaction history

Data Retention After Deletion

  • Your data is held for up to 180 days after the deletion request, during which your account can be reactivated if you change your mind.
  • After 180 days, all data is permanently and irreversibly deleted from our systems.
  • Certain records (e.g. anonymised transaction logs required for legal or financial compliance) may be retained for the minimum period required by applicable law.

Questions?

If you have any questions about this process, reach out at lumori.app@gmail.com.